Effective Date: 03 December 2025

At Edunova Technology, we strive to provide the best offline learning experience for our students. However, we understand that certain circumstances may require a refund. This Refund Policy outlines the terms and conditions for requesting a refund for our courses and services.

1. Refund Eligibility

Refunds may be considered under the following conditions:

• If the course is canceled by Edunova Technology.
• If the student withdraws from the course before the commencement date.
• If the student experiences unavoidable circumstances (e.g., medical emergencies) and provides valid documentation.

2. Non-Refundable Conditions

No refunds will be granted under the following circumstances:

• After the course has commenced.
• If a student fails to attend classes without prior notice.
• For dissatisfaction with the teaching methodology or course content after starting the course.
• If requested more than 10 business days after payment.

3. Refund Process

To request a refund, follow these steps:

1. Submit a Refund Request: Email us at services@edunovatechnology.com with the subject line “Refund Request” and provide the following details:
   • Full Name
   • Course Name
   • Reason for Refund Request
   • Supporting Documents (if applicable)
2. Review Process:
   • Our team will review your request within 7 Business days.
   • You will be notified of the decision via email or phone.
3. Refund Approval:
   • If approved, the refund will be processed through the original payment method within 10 Business Days.

4. Refund Amount

• A processing fee of 10% may be deducted from the refund amount.
• If the student has accessed any course materials before the withdrawal, the cost of those materials will be deducted from the refund.

5. Course Cancellation by Edunova Technology

If a course is canceled by Edunova Technology, students will receive a full refund. Alternatively, they may choose to transfer their enrollment to another course of equal value.

6. Contact Information

For any refund-related queries, please reach out to us:

• Address: Kismat Nagar, Ambala Cantt, Haryana, 133005
• Email: services@edunovatechnology.com
• Phone: +91 87087 53815